What are some traits of bad MSP's? The most common complaint I get from new or potential customers; "Whenever we need something, we can never get a hold of them." As a customer that relies on your MSP partner for day to day operational support it can be frustrating when you feel expectations aren't being met, and you are left to deal with the aftermath. "I don't feel like my current provider is taking the security of our data very seriously." I can tell you we recently on-boarded a customer who's firewall was configured to forward all the needed ports for file sharing, remote application licensing, etc from anyone on the internet to the customers servers by another MSP. Needless to say that even for small businesses there is a better way to support work from home users that doesn't involve risking the clients infrastructure. Click here to learn how you can check your own infrastructure with your cellphone for security risk. "He's charg...
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